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Home
About Us
Show Schedule
Spring/Summer Collection
Fall/Winter Collection
Ladies Collection
Baby Items
Customer Care
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Customer Care
Whether you are experiencing our beautiful clothing firsthand at one of
our many craft show appearances or letting your mouse and fingers do the
browsing in our online store, we want you to have a pleasurable shopping
experience. We strive to provide the highest quality clothing at a
reasonable price. We also want you to be completely satisfied with your
purchase.
As part of this commitment, we have provided the information below to
hopefully answer any questions you may have regarding our store policies
and your protection as a shopper with Grannie Annie. If the information
below does not give you the answers you need, please do not hesitate to
give us a call email us at
grannieacm@comcast.net.
Secure Online
Shopping
We understand and appreciate the potential security risks of making
online credit card transactions, and we want to assure you that we
strive to make our online ordering process secure. All credit card and
other sensitive personal information is processed through Paypal, a
leader in internet payment processing services. If for any reason you do
not feel secure purchasing online through Paypal processing we do accept
phone orders, fax orders and even the good old fashion mail orders.
Feel free to contact us if you have any questions about ordering.
Contact Us
By phone at
609-266-5092 or 561-737-5275. By mail: 109 Hudson Drive, Brigantine, NJ
08203 (April-November) or 5170 Brian Boulevard, Boynton Beach, FL
33437(December-May). By e-mail
grannieacm@comcast.net.
Our Return Policy
We will gladly provide a full refund or exchange (excluding the
cost of shipping) within 20 days of purchase. All returned items must be
unused, in their original condition and packaging, with tags attached.
Damaged or Defective Items
If you receive any item that has been damaged during shipping
or is defective, please contact us immediately. We will work with you
to resolve the matter as soon as possible.
Changing or Canceling an Order
If you need to make changes to or cancel your online order after
receiving confirmation from us via email, please e-mail and/or call us
immediately so we can revise or cancel your order. If you are emailing
us, please include your name, address, phone number and order
confirmation number. If you are calling, please have all of the above
information handy when you call, we will be happy to help.
Shipping
Most items ship within three
business days, (M-F).
Transit time depends on the recipient's location and the method of
shipping.
Standard Ground shipments may be shipped via either USPS
Priority Mail or UPS Ground at our discretion. Priority Mail shipments
usually take 2-3 days to arrive, but this time frame is not guaranteed.
We are on the East Coast, so UPS shipments may take up to 5 business
days from date of shipment. (Holidays and weekend days are not counted
in transit time.) A shipment to the West Coast, for example, usually
takes one full week from the date you order to arrive via UPS. If you
need to receive your shipment by a specific date we recommend that you
contact us to choose a more appropriate shipping method.
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Under $25 |
Standard Ground/(5-7 business
days) |
$5.95 |
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$25-$49.99 |
Standard Ground/(5-7 business
days) |
$6.95 |
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$50-$99.99 |
Standard Ground/(5-7 business
days) |
$8.95 |
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Over $100 |
Standard Ground/(5-7 business
days) |
$10.95 |
Other Legal Stuff
All prices and availability are subject to change.
Unfortunately, we cannot guarantee that some items will be in stock.
However, if you really really want something and you don’t see it on our
site or it shows up as sold out, please give us a call and we will see
if we can make it for you. Our main goal is to see that you are happy
with your purchase.
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